{"id":16707,"date":"2024-11-05T11:17:29","date_gmt":"2024-11-05T11:17:29","guid":{"rendered":"https:\/\/theprivateclinic.me\/?page_id=16707"},"modified":"2026-04-15T08:14:59","modified_gmt":"2026-04-15T08:14:59","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/theprivateclinic.me\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\n<head>\n  <!-- Canonical Link -->\n  <link rel=\"canonical\" href=\"https:\/\/theprivateclinic.me\/privacy-policy\">\n\n  <!-- Open Graph Metadata for Facebook -->\n  <meta property=\"og:title\" content=\"Privacy Policy - The Private Clinic LLC\">\n  <meta property=\"og:type\" content=\"website\">\n  <meta property=\"og:url\" content=\"https:\/\/theprivateclinic.me\/privacy-policy\">\n  <meta property=\"og:description\" content=\"The Privacy Policy of The Private Clinic outlines how we collect, use, store, and protect visitor and client information.\">\n  <meta property=\"og:site_name\" content=\"The Private Clinic\">\n  <meta property=\"og:locale\" content=\"en_US\">\n  <meta property=\"og:image\" content=\"https:\/\/theprivateclinic.me\/images\/privacy-policy-cover.jpg\"> <!-- Replace with actual image URL -->\n\n  <!-- Schema Markup for Privacy Policy (using JSON-LD) -->\n  <script type=\"application\/ld+json\">\n  {\n    \"@context\": \"https:\/\/schema.org\",\n    \"@type\": \"WebPage\",\n    \"name\": \"Privacy Policy\",\n    \"description\": \"Privacy Policy of The Private Clinic - outlining our data collection, usage, and protection practices.\",\n    \"url\": \"https:\/\/theprivateclinic.me\/privacy-policy\"\n  }\n  <\/script>\n\n<\/head>\n\n\n<h1>Privacy Policy for The Private Clinic LLC<\/h1>\n<p>At The Private Clinic, accessible from [theprivateclinic.me](https:\/\/theprivateclinic.me), one of our main priorities is the privacy of our visitors and clients. This Privacy Policy outlines the types of information that are collected and recorded by The Private Clinic and how we use, store, and protect it, especially given our commitment to safeguarding health and personal information.<\/p>\n<p>If you have any questions or require more information about our Privacy Policy, please contact us at <a href=\"mailto:care@theprivateclinic.me\">care@theprivateclinic.me<\/a>.<\/p>\n<p>This Privacy Policy applies to our online activities and is valid for visitors to our website with regard to the information they share and\/or collect on The Private Clinic. It does not apply to information collected offline or through other channels. This Privacy Policy was created with the help of a Privacy Policy Generator and tailored to reflect our healthcare services and privacy standards.<\/p>\n<div class=\"elementor-element elementor-element-e7ab1ef elementor-widget elementor-widget-heading\" data-id=\"e7ab1ef\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n<div class=\"elementor-widget-container\">\n<h2 class=\"elementor-heading-title elementor-size-default\">Definitions\u00a0<\/h2>\n<\/div>\n<\/div>\n<div class=\"elementor-element elementor-element-c2096fc elementor-widget elementor-widget-text-editor\" data-id=\"c2096fc\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<p><strong>For the purposes of these Terms and Conditions:\u00a0<\/strong><\/p>\n<p><strong>Country<\/strong>\u00a0refers to: Jordan\u00a0<\/p>\n<p><strong>Company<\/strong> (referred to as either \u201cthe Company\u201d, \u201cWe\u201d, \u201cUs\u201d or \u201cOur\u201d in this Agreement) refers to The Private Clinic, Tla Al-Ali, Amman, Jordan. <strong data-start=\"246\" data-end=\"360\">Company No. 75818, National ID for the establishment: 200204705<\/strong>.<\/p>\n<p><strong>Service<\/strong>\u00a0refers to the Website.\u00a0<\/p>\n<p><strong>Terms and Conditions<\/strong> (also referred as \u201cTerms\u201d) mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service.\u00a0<\/p>\n<p><strong>Website<\/strong> refers to The Private Clinic, accessible from https:\/\/theprivateclinic.me\/\u00a0<\/p>\n<p><strong>You<\/strong>\u00a0means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.\u00a0\u00a0<\/p>\n<\/div>\n<\/div>\n<h2>Consent<\/h2>\n<p>By using our website, you consent to our Privacy Policy and agree to its terms.<\/p>\n<h2>Information We Collect<\/h2>\n<p>We collect various types of information for different purposes, including:<\/p>\n<ul>\n<li><strong>Personal Information:<\/strong> Name, contact information (email, phone number, etc.), address, and other identifying information required for creating an account or completing transactions.<\/li>\n<li><strong>Health Information:<\/strong> Medical history, symptoms, and other sensitive health-related information that you voluntarily provide to enable us to offer appropriate healthcare services. This information is collected only with your explicit consent.<\/li>\n<li><strong>Usage Data:<\/strong> Information related to your interaction with our website, such as IP address, browser type, pages visited, time spent, and links clicked.<\/li>\n<li><strong>Payment Information:<\/strong> Payment card details and billing information, which are processed through secure, third-party payment processors compliant with PCI standards.<\/li>\n<li><strong>Device Location Data:<\/strong> Our app may collect device location information through integrated third-party SDKs used for fraud prevention and payment security purposes, specifically the Braintree\/PayPal Data Collector SDK. This data is collected to verify transaction legitimacy, detect fraudulent activity, and comply with payment processor security requirements. Location data is not used for advertising, tracking, or any purpose beyond payment security and fraud prevention.<\/li>\n<\/ul>\n<h2>How We Use Your Information<\/h2>\n<p>The information we collect is used in several ways, including:<\/p>\n<ul>\n<li>To provide, operate, and maintain our website and services<\/li>\n<li>To improve, personalize, and expand our website and services<\/li>\n<li>To communicate with you regarding appointments, health updates, or relevant service information<\/li>\n<li>To process payments and provide billing statements<\/li>\n<li>To develop new features, products, and functionalities<\/li>\n<li>To ensure compliance with applicable healthcare and data protection laws<\/li>\n<li>To detect, prevent, and address fraud and security issues<\/li>\n<li>To detect and prevent fraudulent transactions by transmitting device location data to our payment security provider (Braintree\/PayPal), solely for the purpose of risk assessment and fraud prevention during payment processing.<\/li>\n<\/ul>\n<h2>Log Files<\/h2>\n<p>The Private Clinic follows standard practices for using log files. These files log visitors when they visit websites and may include IP addresses, browser type, ISP, date\/time stamps, referring\/exit pages, and click counts. None of this data is directly linked to personally identifiable information and is used solely for analytics and service improvements.<\/p>\n<h2>Cookies and Tracking Technologies<\/h2>\n<p>Our website uses cookies and similar tracking technologies to provide essential website functionality, enhance user experience, and analyze website traffic. You can manage cookie settings in your browser. Disabling cookies may affect the functionality of certain website features.<\/p>\n<h2>Third-Party Services and Partners<\/h2>\n<p>We may share limited data with trusted third parties who provide services like analytics, payment processing, and advertising. These third parties are bound by confidentiality agreements and may only use the data for the agreed purposes. Our current advertising partner is:<\/p>\n<ul>\n<li><strong>Google<\/strong> \u2013 <a href=\"https:\/\/policies.google.com\/technologies\/ads\">Privacy Policy<\/a><\/li>\n<\/ul>\n<p>These third-party sites may use cookies, and we advise you to review their respective privacy policies for more details.<\/p>\n<h2 class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"><strong>Payment Security &amp; Device Data Collection<\/strong><\/h2>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">Our app integrates the Braintree Data Collector SDK (formerly PayPal Data Collector) for payment fraud prevention. This SDK may collect device location information as part of its risk assessment process. This data is transmitted securely to Braintree\/PayPal and is used exclusively for:<\/p>\n<ul class=\"[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3\">\n<li class=\"whitespace-normal break-words pl-2\">Verifying the legitimacy of payment transactions<\/li>\n<li class=\"whitespace-normal break-words pl-2\">Detecting and preventing fraudulent activity<\/li>\n<li class=\"whitespace-normal break-words pl-2\">Complying with payment industry security standards (PCI-DSS)<\/li>\n<\/ul>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">This data is not sold, used for advertising, or retained beyond the period necessary for fraud prevention purposes. You will be notified within the app before any such data collection occurs. For more information, please review <a class=\"underline underline underline-offset-2 decoration-1 decoration-current\/40 hover:decoration-current focus:decoration-current\" href=\"https:\/\/www.braintreepayments.com\/legal\/braintree-privacy-policy\">Braintree&#8217;s Privacy Policy<\/a>.<\/p>\n<h2>Data Security<\/h2>\n<p>We prioritize the security of your data. Our platform uses encryption (SSL) for data transmission, firewalls, and secure servers to store sensitive information. Access to your personal and health information is limited to authorized personnel who are obligated to protect it by law and contract.<\/p>\n<h2>Data Retention<\/h2>\n<p>We retain personal and health information only for as long as is necessary for the purposes set out in this Privacy Policy, including to comply with legal, accounting, or reporting obligations.<\/p>\n<h2>Your Data Protection Rights (GDPR Compliance)<\/h2>\n<p>For users within the European Economic Area (EEA), you have certain rights regarding your personal data:<\/p>\n<ul>\n<li>The right to access, update, or delete personal data we hold about you<\/li>\n<li>The right to rectify incorrect data<\/li>\n<li>The right to object to data processing or request restrictions<\/li>\n<li>The right to data portability<\/li>\n<\/ul>\n<p>If you make a request, we have one month to respond. Please contact us to exercise these rights.<\/p>\n<h2>CCPA Privacy Rights<\/h2>\n<p>For California residents, the California Consumer Privacy Act (CCPA) provides additional rights:<\/p>\n<ul>\n<li>The right to request disclosure of categories and specific pieces of personal data collected<\/li>\n<li>The right to request deletion of personal data<\/li>\n<li>The right to opt-out of the sale of personal data (we do not sell personal data)<\/li>\n<\/ul>\n<p>If you wish to exercise these rights, contact us. We have one month to respond.<\/p>\n<h2>Children\u2019s Privacy<\/h2>\n<p>Our services are not intended for children under 13, and we do not knowingly collect information from children under 13. If we learn that we have inadvertently collected such data, we will take immediate steps to delete it.<\/p>\n<h2>International Data Transfers<\/h2>\n<p>If you access our services from outside the USA, your information may be transferred to and processed in the USA. We comply with applicable legal requirements to provide adequate protection for international data transfers.<\/p>\n<h2>Updates to this Privacy Policy<\/h2>\n<p>We may update our Privacy Policy to reflect changes in our practices, legal requirements, or for other operational reasons. Users will be notified of changes through our website. Please review this Privacy Policy periodically for updates.<\/p>\n<h2>Contact Us<\/h2>\n<p>If you have any questions about this Privacy Policy or would like to exercise any of your rights, please contact us at <a href=\"mailto:care@theprivateclinic.me\">care@theprivateclinic.me.<\/a><\/p>\n\n\n<p><\/p>\n<!-- CONTENT END 1 -->\n","protected":false},"excerpt":{"rendered":"<p>Privacy Policy for The Private Clinic LLC At The Private Clinic, accessible from [theprivateclinic.me](https:\/\/theprivateclinic.me), one of our main priorities is the privacy of our visitors and clients. 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