Privacy Policy for The Private Clinic LLC
At The Private Clinic, accessible from [theprivateclinic.me](https://theprivateclinic.me), one of our main priorities is the privacy of our visitors and clients. This Privacy Policy outlines the types of information that are collected and recorded by The Private Clinic and how we use, store, and protect it, especially given our commitment to safeguarding health and personal information.
If you have any questions or require more information about our Privacy Policy, please contact us at care@theprivateclinic.me.
This Privacy Policy applies to our online activities and is valid for visitors to our website with regard to the information they share and/or collect on The Private Clinic. It does not apply to information collected offline or through other channels. This Privacy Policy was created with the help of a Privacy Policy Generator and tailored to reflect our healthcare services and privacy standards.
Consent
By using our website, you consent to our Privacy Policy and agree to its terms.
Information We Collect
We collect various types of information for different purposes, including:
- Personal Information: Name, contact information (email, phone number, etc.), address, and other identifying information required for creating an account or completing transactions.
- Health Information: Medical history, symptoms, and other sensitive health-related information that you voluntarily provide to enable us to offer appropriate healthcare services. This information is collected only with your explicit consent.
- Usage Data: Information related to your interaction with our website, such as IP address, browser type, pages visited, time spent, and links clicked.
- Payment Information: Payment card details and billing information, which are processed through secure, third-party payment processors compliant with PCI standards.
How We Use Your Information
The information we collect is used in several ways, including:
- To provide, operate, and maintain our website and services
- To improve, personalize, and expand our website and services
- To communicate with you regarding appointments, health updates, or relevant service information
- To process payments and provide billing statements
- To develop new features, products, and functionalities
- To ensure compliance with applicable healthcare and data protection laws
- To detect, prevent, and address fraud and security issues
Log Files
The Private Clinic follows standard practices for using log files. These files log visitors when they visit websites and may include IP addresses, browser type, ISP, date/time stamps, referring/exit pages, and click counts. None of this data is directly linked to personally identifiable information and is used solely for analytics and service improvements.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to provide essential website functionality, enhance user experience, and analyze website traffic. You can manage cookie settings in your browser. Disabling cookies may affect the functionality of certain website features.
Third-Party Services and Partners
We may share limited data with trusted third parties who provide services like analytics, payment processing, and advertising. These third parties are bound by confidentiality agreements and may only use the data for the agreed purposes. Our current advertising partner is:
- Google – Privacy Policy
These third-party sites may use cookies, and we advise you to review their respective privacy policies for more details.
Data Security
We prioritize the security of your data. Our platform uses encryption (SSL) for data transmission, firewalls, and secure servers to store sensitive information. Access to your personal and health information is limited to authorized personnel who are obligated to protect it by law and contract.
Data Retention
We retain personal and health information only for as long as is necessary for the purposes set out in this Privacy Policy, including to comply with legal, accounting, or reporting obligations.
Your Data Protection Rights (GDPR Compliance)
For users within the European Economic Area (EEA), you have certain rights regarding your personal data:
- The right to access, update, or delete personal data we hold about you
- The right to rectify incorrect data
- The right to object to data processing or request restrictions
- The right to data portability
If you make a request, we have one month to respond. Please contact us to exercise these rights.
CCPA Privacy Rights
For California residents, the California Consumer Privacy Act (CCPA) provides additional rights:
- The right to request disclosure of categories and specific pieces of personal data collected
- The right to request deletion of personal data
- The right to opt-out of the sale of personal data (we do not sell personal data)
If you wish to exercise these rights, contact us. We have one month to respond.
Children’s Privacy
Our services are not intended for children under 13, and we do not knowingly collect information from children under 13. If we learn that we have inadvertently collected such data, we will take immediate steps to delete it.
International Data Transfers
If you access our services from outside the USA, your information may be transferred to and processed in the USA. We comply with applicable legal requirements to provide adequate protection for international data transfers.
Updates to this Privacy Policy
We may update our Privacy Policy to reflect changes in our practices, legal requirements, or for other operational reasons. Users will be notified of changes through our website. Please review this Privacy Policy periodically for updates.
Contact Us
If you have any questions about this Privacy Policy or would like to exercise any of your rights, please contact us at care@theprivateclinic.me.